1: design is value-laden; users’ values are the most important
- capture and maintain user values
- give users meaningful voice through feedback
- be mindful of the status quo and values of the digital
2: user agency is paramount
- design to empower users
- support means of access liberally
- ease users’ transitions toward the new
3: collaboration is best (ideas under rocks are the worst)
- involve users throughout the process
- prototype everything with teammates and users
- create continuous feedback loops
Document History
- v1